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My Endeavor
STATEMENT OF PRIVACY
CHILDREN'S PRIVACY
POLICY
COLLECTION OF YOUR
PERSONAL INFORMATION
USE OF YOUR PERSONAL
INFORMATION
YOUR CUSTOMER
PROPRIETARY NETWORK INFORMATION (CPNI) RIGHTS
USE OF COOKIES
SECURITY OF YOUR
PERSONAL INFORMATION
DISCLAIMER OF LIABILITY
DISCLAIMER
OF WARRANTIES AND ACCURACY OF DATA
CHOICE OF LAW
CHANGES TO THIS STATEMENT
CONTACT INFORMATION
Clay County Rural telephone Cooperative, Inc., dba Endeavor
Communications (Endeavor), is committed to protecting your privacy and
developing/using technology that gives you a powerful and safe online
experience. This Statement of Privacy applies to Endeavor Communications
and its website and governs data collection and usage. By using the
Endeavor services, including the website, you consent to the data
practices described in this statement.
SECTION 1
CHILDREN'S PRIVACY POLICY
Because we care about the safety and privacy of children online, we comply with
the Children’s Online Privacy Protection Act of 1998 (COPPA). COPPA and its
accompanying FTC regulations establish United States federal law that protects
the privacy of children using the Internet. We do not knowingly contact or
collect personal information from children under 13 nor is our site intended to
solicit information of any kind from children under 13.
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SECTION 2
COLLECTION OF YOUR PERSONAL INFORMATION
Endeavor and/or the Endeavor website collects personally identifiable
information you provide directly to us in the course of conducting business.
This information can include name, address, e-mail address, telephone number,
date of birth, social security number, etc. This personally identifiable
information is only used to conduct business with you, provide you with specific
services and/or communicate with you. We may also use this information to send
you information about new products and services. If you create a personal
account with us and provide us with the above information for the purpose of
conducting business, you authorize us to store that information.
Endeavor and/or the Endeavor website also collects anonymous demographic
information, which is not unique to you, such as your ZIP code, age, gender,
preferences, interests and favorites. Other anonymous information collected
would include the number of lines, products/services used on a monthly basis,
the minutes of use, etc. This generic information keeps us up-to-date on how we
are doing compared to others in the industry,
Information about your computer hardware and software is automatically collected
by Endeavor and/or the Endeavor website. This information can include: your IP
address, browser type, domain names, access times and referring web site
addresses. This information is used by Endeavor and/or the Endeavor website for
the operation of the service, to maintain quality of the service, and to provide
general statistics regarding use of the Endeavor website.
Please keep in mind that if you directly disclose personally identifiable
information or personally sensitive data through the Endeavor website public
message boards, this information may be collected and used by others. Note:
Endeavor and/or its website does not read any of your private online
communications. However, Endeavor and/or its website reserves the right to
review materials posted to bulletin board services, chat areas, news groups,
forums, communities, personal web pages, calendars, and/or other message or
communication facilities designed to enable you to communicate with the public
at large or with a group, and to remove any offensive or inappropriate materials
in its sole discretion.
The Endeavor website may contain links to other web sites (linked sites). The
Endeavor Website is providing these links to you only as a convenience, and the
linked sites are not under the control of Endeavor and/or its website. Endeavor
is not responsible for the privacy policy of any linked site, or the absence of
such a policy. Endeavor encourages you to review the privacy statements of
linked sites so that you can understand how those linked sites collect, use and
share your information. Endeavor and/or its website are not responsible for the
privacy policies or other content on websites outside of the Endeavor family of
web sites.
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SECTION 3
USE OF YOUR PERSONAL INFORMATION
Endeavor collects and uses your personal information to operate and deliver the
services you have requested. Endeavor also uses your personally identifiable
information to inform you of other products or services available from Endeavor.
Endeavor may also contact you via surveys to conduct research about your opinion
of current services or of potential new services that may be offered.
Endeavor does not sell, rent or lease its customer lists to third parties
. Endeavor may, from time to time, contact you on behalf of external business
partners about a particular offering that may be of interest to you. In those
cases, your unique personally identifiable information (e-mail, name, address,
telephone number) is not transferred to the third party. In addition, Endeavor
may share data with trusted partners to help us perform statistical analysis,
send you email or postal mail, provide customer support, or arrange for
deliveries. All such third parties are prohibited from using your personal
information except to provide these services to Endeavor and they are required
to maintain the confidentiality of your information.
Endeavor and/or its website does not use or disclose sensitive personal
information without your explicit consent.
Endeavor’s website keeps track of the web sites and pages our customers visit
within Endeavor’s website, in order to determine what Endeavor website services
are the most popular. This data is used to deliver customized content and
advertising within Endeavor’s website to customers whose behavior indicates that
they are interested in a particular subject area.
If
you do not wish to receive information about other products or services
available from Endeavor and/or its website, or to receive opinion research
surveys, please notify the Director of Marketing & Member Relations, Courtney
Culver, by e-mail at
CCulver@weEndeavor.com,
or by writing a letter to her attention at Endeavor Communications, P.O. Box
237, Cloverdale, IN 46120.
Endeavor will disclose your personal information, without notice, only if
required to do so by law or in the good faith belief that such action is
necessary to: (a) conform to the edicts of the law or comply with legal process
served on Endeavor and/or its website; (b) protect and defend the rights or
property of Endeavor and/or its website; and, (c) act under exigent
circumstances to protect the personal safety of users of Endeavor’s website, or
the public.
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SECTION 4
YOUR CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI)
RIGHTS
In the normal course of providing your telephone service, Endeavor maintains
certain information about your account. This information, when matched to your
name, address and calling or originating billing telephone number, is known as
your customer specific "Customer Proprietary Network Information," or CPNI. As a
customer of Endeavor Communications, the FCC has determined that you have a
legal right to control certain proprietary information in your account. Under
the law, Endeavor has the duty to protect this information, thus, will not use
or share this information unless you give us permission to do so.
Endeavor reserves the right, afforded by law, to use your CPNI to market
additional services to you. The Federal Communications Commission has adopted
rules staging that telecommunications related services or features to you if you
have requested that the CPNI be considered "restricted/opt-out" for this
purpose. If you wish to have your CPNI "restricted/opt-out," call Endeavor
Communications at 765-795-4261. Tell us that you wish to restrict our use of
your customer note that restricting your CPNI will not eliminate all of our
marketing contacts with CPNI. Also, we are permitted to use your CPNI to contact
you about additional services when we already provide you that same type
service. Finally, even if your CPNI is restricted, we may still use it to market
any other telecommunications services or features with your permission or if you
contact us and ask about them. For more detailed information visit www.fcc.gov.
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SECTION 5
USE OF COOKIES
The Endeavor website uses "cookies" to help you personalize your online
experience. A cookie is a text file that is placed on your hard disk by a web
page server. Cookies cannot be used to run programs or deliver viruses to your
computer. Cookies are uniquely assigned to you, and can only be read by a web
server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to
save you time. The purpose of a cookie is to tell the web server that you have
returned to a specific page. For example, if you personalize Endeavor’s
website's pages, or register with Endeavor website or its services, a cookie
helps Endeavor’s website to recall your specific information on subsequent
visits. This simplifies the process of recording your personal information, such
as billing addresses, shipping addresses, and so on. When you return to the same
Endeavor website, the information you previously provided can be retrieved, so
you can easily use the Endeavor website features that you customized.
You have the ability to accept or decline cookies. Most Web browsers
automatically accept cookies, but you can usually modify your browser setting to
decline cookies if you prefer. If you choose to decline cookies, you may not be
able to fully experience the interactive features of the Endeavor’s website
services or web sites you visit.
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SECTION 6
SECURITY OF YOUR PERSONAL INFORMATION
Endeavor and/or its website maintains the personally identifiable information
you provide on computer servers in a controlled, secure environment, which is
protected by means reasonably designed to prevent unauthorized access, loss,
alteration, use or disclosure of such information. When personal information
(such as a credit card number) is transmitted to other web sites, it is
protected through the use of encryption, such as the Secure Socket Layer (SSL)
protocol. However, the nature of the Internet is such that information may be
transmitted over networks without appropriate security measures and may be
accessed, deleted, altered, used or disclosed by unauthorized persons.
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SECTION 7
DISCLAIMER OF LIABILITY
Endeavor shall not be held liable for any improper or incorrect use of the
information described and/or contained herein and assumes no responsibility for
anyone's use of the information. In no event shall the Endeavor website,
Endeavor Communications, or employees of the foregoing be liable for any direct,
indirect, incidental, special, exemplary, consequential, or any other damages
(including, but not limited to, procurement or substitute goods or services;
loss of use, data, or profits; or business interruption) however caused and on
any theory of liability, whether in contract, strict liability, or tort
(including negligence or otherwise) arising in any way out of the use of this
system, even if advised of the possibility of such damage. This disclaimer of
liability applies to any damages or injury, including but not limited to those
caused by any failure of performance, error, omission, interruption, deletion,
defect, delay in operation or transmission, computer virus, communication line
failure, theft or destruction or unauthorized access to, alteration of, or use
of record, whether for breach of contract, tortious behavior, negligence or
under any other cause of action.
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SECTION 8
DISCLAIMER OF WARRANTIES AND ACCURACY OF DATA
Although the data
on Endeavor’s website have been produced and processed from sources believed to
be reliable, no warranty, expressed or implied, is made regarding accuracy,
adequacy, completeness, legality, reliability or usefulness of any information.
This disclaimer applies to both isolated and aggregate uses of the information.
ENDEAVOR PROVIDES THIS INFORMATION ON AN "AS IS" BASIS. ALL WARRANTIES OF ANY
KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, FREEDOM FROM CONTAMINATION BY
COMPUTER VIRUSES AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS ARE DISCLAIMED.
Changes may be periodically made to the information herein; these changes may or
may not be incorporated in any new version of the publication. If you have
obtained information from Endeavor’s web pages from a source other than the
official Endeavor website of www.weendeavor.com, be aware that electronic data
can be altered subsequent to original distribution. Data can also quickly become
out of date. It is recommended that careful attention be paid to the contents of
any data associated with a file, and that the originator of the data or
information be contacted with any questions regarding appropriate use. If you
find any errors or omissions, we encourage you to report them to
the Director of Marketing & Member Relations, Courtney Culver, by e-mail at
CCulver@weEndeavor.com,
or by writing a letter to her attention at Endeavor Communications, P.O. Box
237, Cloverdale, IN 46120.
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SECTION 9
CHOICE OF LAW
Construction of the disclaimers above and resolution of disputes thereof are
governed by the laws of the State of Indiana. The laws of the State of Indiana,
U.S.A., shall apply to all uses of this data and this system. By use of this
system and any data contained therein, the user agrees that the use shall
conform to all applicable laws and regulations and user shall not violate the
rights of any third parties. Any lawsuit concerning the activities described in
this Agreement, including, but not limited to, actions for breach of this
Agreement or negligence shall be brought in Putnam County Indiana, which shall
be the sole proper venue for the same.
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SECTION 10
CHANGES TO THIS STATEMENT
Endeavor will occasionally update this Statement of Privacy to reflect company
and customer feedback. Endeavor website encourages you to periodically review
this Statement to be informed of how Endeavor and/or its website are protecting
your information.
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SECTION 11
CONTACT INFORMATION
Endeavor and/or its website welcome your comments regarding this Statement of
Privacy. If you believe that Endeavor and/or its website have not adhered to
this Statement, please contact Endeavor at
abuse@weEndeavor.com. We will use
commercially reasonable efforts to promptly determine and remedy the problem.
This statement applies to
the following website only:
www.weendeavor.com.
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